Museum Hue

Development Officer - Crystal Bridges Museum of American Art

Development Officer - Crystal Bridges Museum of American Art

The Momentary is a new contemporary multi-disciplinary space for visual and performing arts, culinary experiences, music festivals, and artist residencies in Bentonville, Arkansas, slated to open in 2020. The Momentary is a subsidiary of Crystal Bridges Museum of American Art.

The Development Officer will serve as a key member of the Momentary team and extension of the Crystal Bridges’ development department, working in a collaborative, donor-centered manner to secure major gifts in support of the organization’s mission. The Development Officer will support our overarching strategic fundraising goals through identification, cultivation, solicitation, and stewardship of donors and sponsors for the Momentary, or other opportunities at Crystal Bridges. He/she will support fundraising special projects, development initiatives, and goal setting. He/she will maintain accountability standards to donors and ensures compliance with the code of ethical principles and standards of professional conduct for fundraising executives.

The ideal candidate works collaboratively with a passion for contemporary visual and performing arts and music. He/she must have the ability to establish authentic, pro-active, and professional rapports with executive-level stakeholders, philanthropists, and visitors. In addition to working as part of the Development team, this position will work closely with Momentary leadership on fundraising efforts and must maintain the highest level of professionalism and confidentiality.


Principle Responsibilities (Essential Functions)

  • Identify, cultivate, solicit, and steward philanthropic support by developing and maintaining relationships with assigned prospects; manage special projects; carry out fundraising priorities for the Momentary and, as appropriate, Crystal Bridges

  • Support fundraising strategies and activities to ensure proper acknowledgement, recognition, and stewardship of donors; participate in the development of solicitation materials, proposals, gift agreements, and related correspondence; work in collaboration to prepare reports and prospect research materials

  • Help ensure development is carried out in keeping with the organization’s culture, values, mission, vision, and plans. Evaluate the effect of internal and external forces on the Momentary, Crystal Bridges, and the development program and recommend short- and long-range strategic plans and initiatives

  • Maintain a portfolio of donor and sponsor prospects and record appropriate information in donor management software; prepare call reports in a timely manner

  • Serves as a representative of the Momentary by providing tours to special guests; making public presentations, and other community activities. Travel and irregular work hours will be required.

  • May supervise one or more members of the team as the organization grows

  • Participates in special projects and other duties as assigned


Minimum Qualifications

Education, Training, Traits:

  • Bachelor’s degree from an accredited institution of higher learning

  • Working knowledge of generally accepted office management practices

  • Proven record of professional ethics related to the practice of private gift fundraising

  • Highest ethics as they relate to all aspects of museum practices

  • Enthusiasm about being a member of a team in a major art museum with a strong guest-centered community dynamic

  • Ability to understand and maintain high level of confidentiality

  • Flexible and helpful; willingness to travel and work irregular hours including evening and weekend


Work Experience:

  • Minimum of 5 years major gift development/relationship-based fundraising, sales, and/or high-level client management experience preferred

  • Proven experience in donor relation data systems (i.e. Tessitura and Raiser’s Edge) or other relationship-centered record-keeping systems preferred

Skills and Abilities:

  • Ability to navigate and use relational database including gift management systems, prospect tracking, and the creation and management of reports

  • Strong professional interpersonal/human relations skills

  • Strong verbal and written communication skills; demonstrated skills in English including proofreading, grammar, and spelling

  • Strong fiscal responsibility

  • Marketing and presentation skills

  • Ability to create and manage small and large events

  • Ability to interact with diplomacy and tact amid influential community leaders, corporate executives, and philanthropists to maintain and strengthen positive relations; ability to adapt and respond to various situations

  • Exhibits high level of initiative to set and achieve work goals and remain current with call reports

  • Works well in a team environment and able to accept supervisory guidance

  • Multi-task and think critically in a busy work environment; works well under pressure of deadlines and meeting stated goals

  • Solve problems creatively and effectively

  • Operate standard office computer applications and manage databases and spreadsheets; proficient in the use of Microsoft Office applications to include Outlook, Word, Excel, Access, and PowerPoint; and standard office equipment to include copiers, fax machines, telephones required

  • Attention to accuracy and detail

  • Ability to travel for days and weeks at a time both domestically and internationally, according to the travel schedule.

Licenses and Certifications:

  • Valid U. S. Passport or the ability to obtain one upon hire

  • Valid U.S. Driver’s License

Physical Demands and Work Environment:

The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individual with disabilities to perform the essential functions.

  • Physical demands: In the work environment described below, position requires utilizing a computer and a telephone for prolonged periods of time and good eye/hand coordination, bending and stretching for filing. Visual acuity to review written materials is required for this job. While performing the duties of this job, employee is occasionally required to independently travel locally, nationally, and internationally.

  • Work environment: Work will be performed in an office environment, museum spaces, and in communities served. The physical arrangement of the office may require the position to work in an open environment within close proximity to other colleagues. Work space must be organized and reflect efficiency. The noise level in the office work environment is usually low to moderate. Evening and weekend work hours are required as needed to perform job duties.

Application and Additional Information


 To be considered for this position, please apply through this posting. Applications must be complete and include a resume and cover letter.


No phone calls please.

 The successful candidate will be required to pass a routine background and consumer credit check and drug screen.



Crystal Bridges is committed to creating an institution that reflects the diversity of our region and nation. We are especially mindful of those in our community impacted by inequity due to ability, language, class, age, gender, religion, sexuality, race and ethnicity, and are working diligently to address perceived and real barriers that keep anyone from fully experiencing the museum as a guest, volunteer, or employee. To achieve true reform, we must have a diverse, highly qualified team. Crystal Bridges is proud to be an equal opportunity employer, and is committed to creating a diverse environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

We actively encourage minority candidates to apply for this position.


Museum Overview:

Crystal Bridges is a museum of American Art located in Bentonville, Arkansas. We explore the unfolding story of America by actively collecting, exhibiting, interpreting and preserving outstanding works that illuminate the American heritage and artistic possibilities.

We are passionate about transforming lives through experiences that encourage the discovery of new ideas, expanded dreams and inspired actions.

 As an employee at Crystal Bridges Museum of American Art, you will be empowered to think creatively, ask questions, and make suggestions to help move the institution forward.