Digital Communications Associate - J. Paul Getty Museum
The J. Paul Getty Museum is seeking a Digital Communications Associate for its Communications and Public Affairs department. Reporting to the Assistant Director for Museum Communications and Public Affairs, the Digital Communications Associate oversees and develops content for the Museum’s social media channels and assists with the production of various communications vehicles, including newsletters and visitor information monitors for both the Getty Center and Getty Villa.
With regards to social media, the successful candidate will manage the Museum’s sizable social media platforms, which currently include Facebook, Instagram, Twitter, and Pinterest. Working with curators, educators, and other Museum stakeholders, she/he will develop engaging social media content, including live-streaming video and serve as the Museum’s social media representative to collaborate with and support the work of other Getty programs.
Additionally, she/he will provide metrics analysis for quarterly reports to the Board of Trustees; work with other cultural organizations to create collaborative social media campaigns; and create and monitor Facebook event pages for public programs. Occasional evening and weekend work required. .
The position will co-supervise the department’s graduate intern, who is available to assist with supporting the Museum’s social media efforts.
Major Job Responsibilities
Creates, edits and produces original, engaging, and visually captivating material for various social media channelsEvaluates and interprets users’ needs and project objectives and uses that information to determine appropriate communication vehicleEnsures message consistency with Getty strategic direction, image and quality standardsEnsures that project release and updates meet deadline requirementsWorks effectively with interface design to achieve desired user experienceEvaluates, selects and applies standard guidelines and procedures while producing and publishing contentUnderstands content specifications and advises providers about production processes and technical implementation issuesMay educate staff and users on elements and specifications including user interface functionality, navigation and content
Bachelor's degree in relevant fieldDemonstrated experience in digital production environment using numerous digital distribution channels such as social media, web, blogs, wikis, etc.
Knowledge, Skills and Abilities
Must be able to respond to fast paced web environment and evolving conversations onlineMust be proficient in media creation and production toolsAbility to edit and/or write for different types of audiences as well as for different types of distribution channelsProven writing and editing skillsExperience with reviewing user analytics, photo and video editing, content management systems, and newsletter platforms is highly desirableDemonstrated ability to collaborate with a wide variety of stakeholdersMust have a good organizational skills and attention to detailDemonstrated ability to diplomatically monitor audience comments and be responsive during moments of crisis.