Exhibits Operations Strategist - Oregon Museum of Science and Industry
The Exhibits Operations Strategist position provides maintenance, repair, upgrades and technical support for OMSI's permanent exhibits and temporary attractions.
Participate in programs/initiatives to enhance corporate culture, such as:
Working effectively with and supporting volunteers throughout the organization.
Supporting OMSI's Total Guest Experience (TGE)/Customer Service mission & objectives in daily job performance, including diversity initiatives.
Essential Duties & Responsibilities:
Performing the following will involve driving outside OMSI's corporate headquarters and/or driving OMSI vehicles, to include rented vehicles up to 25,000 lbs. gross weight:
Maintain, repair, upgrade and modify OMSI's permanent and temporary exhibits through design and fabrication of cabinetry, mechanical, electronic, computer, pneumatic and hydraulic components to achieve quality presentation standards.
Document corrective and preventive maintenance records and make recommendations for exhibit upgrades.
Participate in the design, construction, and repair of mechanical, structural, and electrical components and operating systems for permanent and featured exhibits to maintain high standards of customer service, quality, integrity, and durability.
Participate in the corrective and preventive maintenance information systems, including parts inventory systems, repair records and maintenance schedules.
Participate in the management of the technical aspects of exhibits including industrial robotics, controllers, computers, and equipment.
Participate in the coordination of warehouse organization and activities for permanent, traveling and temporary exhibits.
Respond to inquiries, questions and concerns from guests, staff and other museums.
Perform installation of exhibit lighting equipment, electrical cabling, and related materials necessary to complete various exhibit lighting designs.
Responsible for driving semi-locally to purchase/procure repair parts and/or exhibitry.
Work with and support volunteers throughout the museum.
This position is non-exempt, paid hourly
This position is regular full-time, scheduled for 40 hours/week.
Weekend, evening, and holiday work required.
Physical Demands: 20% Sitting 70 % Standing 10% Lifting/Carrying/Pushing/Pulling 50
Vision requirements include close vision (clear vision at 20 inches or less), distance vision (clear vision at 20 feet or more), color vision (ability to identify and distinguish colors), peripheral vision (ability to observe an area that can be seen up and down or to the left or right while eyes are fixed on a given point), depth and perception (three dimensional vision, ability to judge distance and spatial relationships), and ability to adjust focus (ability to adjust the eyes to bring an object into sharp focus).
Work environment includes working near moving mechanical parts, work in high, precarious places, and risk of electric shock.
Noise level is moderate (examples: business office with computers and printers, light traffic).
Assist in warehouse organization and tasks for temporary exhibits at OMSI including loading & unloading trucks, moving, packing, & unpacking crates, operating warehouse machinery as well as maintain spare parts inventories and related documentation.
Assume other tasks and responsibilities as assigned by the Director of Exhibit Experiences.
Strong customer service skills.
Professional communication skills, both written and oral.
Excellent organizational, analytical and problem-solving skills.
Strong time management skills.
Excellent attention to detail with a high degree of accuracy.
Strong presentation skills.
Proficient in Microsoft Office, including Word and Excel.
Ability to work independently as well as in teams.
Ability to work under pressure with flexibility.
Self-initiative to prioritize multiple tasks and meet deadlines.
Demonstrated ability to read and understand building wiring plans/diagrams/schedules.
Demonstrated leadership skills with the ability to promote teamwork and collaboration.
Understanding of confidentiality and protocol.
Knowledge of exhibit fabrication, maintenance and repair techniques and materials including those for traveling interactive exhibits, including installation of lighting, video and sound systems.
Knowledge of mechanical drives, electrical components, hydraulic, pneumatic and electronics as they relate to exhibit construction and repair.
Computer experience including hardware troubleshooting, database systems, spreadsheets and word processing.
Ability to operate common machine tools to form and finish metal, plastics, wood and other diverse materials.
Ability to read blueprints and shop drawings and sketch or produce drawings.
Ability to operate large trucks, utility vans, forklifts, scissor lifts and other exhibit moving equipment.
Education & Work Experience:
Bachelor's Degree in Museum Studies or equivalent combination of experience and education.
Minimum 1 year of coordination and project management skills.
Minimum 1 year of experience working with the public, formal and informal settings.
Minimum 2 years' experience in repair, maintenance and exhibit fabrication.
Minimum 2 years' related technical and customer service management experience.
Experience in fabrication or maintenance of mechanical and electronic interactive exhibits.
Experience in proper handling of art and artifacts to include packing/unpacking, documentation, and installation.
Bilingual - Spanish/English.
Experience working with volunteers.
Additional Requirements/Preferences; Including Licenses and Certifications:
Valid driver's license.
Pre-employment checks, such as criminal background check, reference checks, and requirements in the MVR Policy including passing Motor Vehicle Record (MVR) check.
License/certification to operate forklifts up to 5-ton capacity and scissor lifts up to 6'x8'x 38' reach.