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Garden Guide - Philadelphia’s Magic Gardens

Garden Guide - Philadelphia’s Magic Gardens

Philadelphia’s Magic Gardens (PMG) has an opening for a part-time Garden Guide. PMG is an immersive mixed media art environment that is completely covered with mosaics. The space is made up of two indoor galleries and a bi-level outdoor sculpture garden. As a nonprofit museum, PMG celebrates art in its many forms through community outreach, public programs, hands-on activities, exhibitions, and tours. We welcome everyone to explore the space and embrace the possibility of self-expression.

Garden Guides are integral to the operation of PMG and responsible for opening/ closing the museum, interpreting the history and artworks of PMG for visitors, assisting with special events and exhibitions, and performing basic site upkeep. Garden Guides’ hours vary from 16-32 hours per week, and staff is expected to be punctual and presentable at all times. This position requires weekly availability of Saturdays and Sundays in addition to at least one weekday. PMG’s regular open hours are Monday, Wednesday – Sunday 11:00 AM – 6:00 PM. The museum is closed to the public on Tuesdays. Guides are often needed for evening public and private events. This position starts at $12/hour.

Responsibilities:

Serve as a visitor services representative by greeting guests enthusiastically and informing them about the history PMG (Garden Guides are expected to be eager to share this information)

Operate and perform all register duties (Including: general admission, artwork sales, membership, event tickets, etc)

Open and close Philadelphia’s Magic Gardens, ensuring that all procedures (such as the Closing, Register, and Event Checklists) are completed as outlined in the Staff Procedures Manual

Protect and maintain the site throughout the shift so that no trash, debris, or damaged materials are present

Prevent visitors from damaging the artworks by ensuring children are under adult supervision and by routinely walking through the site

Communicate clearly to visitors, community partners, and staff by answering phone calls, questions, and writing detailed email messages as needed

Communicate with administrative staff about feedback, questions, concerns, and problems that occurred during shifts

Assist with exhibition preparation and installation (preparing the space, hanging works, labeling)

Assist with public events such as our Music & Mosaics concert series, our monthly Family Jams, our annual fundraiser, as well as some private events

Lead Site and Walking tours for student and adult groups

Find a replacement if he/she expects to be late to work or cannot perform a shift for any reason, as well as inform a supervisor of his/her absence 

Qualifications / Requirements:

A positive and friendly disposition

Ability to provide excellent visitor service

Spanish or French fluency preferred

1 -2 years of related customer/ visitor services experience

Previous sales/cash handling experience

Knowledge of visual arts and art history preferred

Experience with Blackbaud or Altru preferred

Some light lifting and physical labor occasionally required

Strong written and verbal communication skills

Excellent organizational skills and attention to detail

To Apply: 

Please send a single document with your cover letter, resume, and availability to jobs@philadelphiasmagicgardens.org, with a subject of: Garden Guide Position. Applications will be reviewed as they are received. No phone calls, please.