Museum Hue

HR Coordinator - PMA

HR Coordinator - Philadelphia Museum of Art

The HR Coordinator works closely with the HR team to provide administrative support and assistance to Museum employees and departments in all areas of Human Resources.  This position carries out responsibilities in the following functional areas: benefits administration, employee relations, training, performance management, onboarding, policy implementation, recruitment, employee on/off boarding, and compliance. This role is also responsible for maintaining the Museum’s HRIS and employee files.

Specifically you will:

  • Serve as the first point of contact for department inquiries.  You will staff the front office area; answer phones and HR general email inbox, handle in and out-going mail, greet and assist employees, business guests, job applicants, etc.

  • Provide administrative support to the recruitment process. Screen and disseminate resumes, respond to inquiries from internal and external applicants, schedule interviews, and process pre-employment background checks.  May conduct phone screens as needed.

  • Conduct new hire orientation. Prepare and organize on-boarding and orientation materials for new employees; review and ensure forms are complete and forwarded in a timely manner to payroll and other departments as required. 

  • Maintain HRIS records and compiles reports from database.  Accurately enter new hire, termination, and change data into the HRIS system.

  • Maintain employee personnel and benefits files. 

  • Assist with the administration of benefit plans including enrollments, changes and terminations.  Communicate benefit plans to employees and assists with routine benefits questions and claims resolution.  Verify benefit billing accuracy and prepares invoices for payment.

  • Assists in processing and maintaining records for leaves of absence, workers compensation claims and unemployment claims.

  • Works with employees and managers on routine employee relations issues.

  • Assists in the annual compensation review process.  Ensures compensation changes are accurately recorded in the payroll system.

  • Conducts exit interviews.  Supports in the analysis of exit interview data to identify trends.

  • Plans several annual events, which may include staff holiday party, employee recognition luncheon, blood drive, flu shot clinic, employee health fair, and other employee appreciation events.

  • Assist in the development and implementation of employment policies and procedures.  Recommend new approaches, policies and procedures to improve efficiency.

  • Maintain compliance with federal, state and local employment and benefits laws and regulations.

  • Assist with visa process for employees who require sponsorship. 

  • Ensure compliance with USCIS Form I-9, enters I-9 information in ADP and periodically audits I-9 forms.

  • Maintain and process unemployment notices and potential changes in a timely, efficient manner.  Review and process unemployment invoices for payment.

  • Prepare and track department purchases and invoices.

  • Provide general support to HR team as required.

  • Assist with Human Resources projects as assigned.

  • Perform related duties as required.

Your diverse background includes:

  • A Bachelor’s degree in Human Resources or related field.

  • A Minimum of two years of related office experience.

  • Excellent computer skills.  Proficient in Microsoft Office Word, Excel and PowerPoint.  Experience with databases and ADP system preferred.

  • Demonstrated strong organization; ability to set priorities, manage time effectively and complete multiple assignments on time.

  • Attention to detail.

  • Ability to establish credibility and rapport with employees of all levels.

  • Ability to maintain confidential information.

  • Professional, poised and tactful.

  • Good oral and written communication skills; excellent grammar, spelling and punctuation. Able to compose standard business correspondence.

  • Sense of urgency and strong customer service orientation.