Museum Hue

Marketing Manager Director MAD

Marketing Manager/Director - Museum of Arts and Design

The Museum of Arts and Design (MAD) seeks a full-time Marketing Director/Manager (title dependent on experience) to join our Communications and Marketing team. Reporting to the Deputy Director, Communications and Marketing, the Marketing Director/Manager will help strengthen a focused, mighty team to raise attendance, build awareness, expand the membership base, and generate financial support for the Museum. Additionally, the Marketing Director/Manager will mentor department colleagues, facilitating excellent team collaboration, communication, creativity, and spirit. 


  • Assist colleagues with creative conception, production, and distribution of printed collateral materials, and digital campaigns, including gala invitations, e-blasts, monthly newsletters, etc.

  • Serve as copywriter and editor for the Museum, developing a distinctive institutional voice that articulates MAD's future direction, and excites interest in the contributions of design, craft, and art to the contemporary cultural sphere.

  • Oversee the Museum's website, including content strategy and editorial development, analytics, user experience, and platform evaluation

  • Manage and track analytics across digital platforms and implement data-driven decisions to improve and evolve MAD's marketing, communications, and digital strategies. Knowledge of Google Analytics and SEO practices a plus.  

  • Design and implement efficient workflows for multi-departmental projects

  • Liaise between design studio and internal clients and project-manage production timelines for the department

  • Assign work of the web developer and copy editor, both consultants, serving as their primary point of contact for the Museum

  • Lead eventual website redesign, including research and development, agency management, and buy-in from internal stakeholders

  • Revitalize Museum's communications to important stakeholders: year in review reports, newsletters, members' magazine, etc.


  • BA in English, Liberal Arts, Communications, Marketing, or related field; MA preferred

  • Minimum of 7 years of relevant experience in marketing and/or communications, preferably within a museum, not-for-profit, or academic settings

  • An equivalent combination of education and experience also will be considered

  • Exceptional writing and editing skills essential; familiarity with Chicago Manual of Style

  • Ability to clearly communicate complex themes and ideas for diverse audiences

  • Experience in developing and implementing strategic marketing campaigns

  • Excellent organizational and project management skills

  • Ability to move seamlessly from project to project, and expertly juggle multiple priorities, as required, and manage creative services workflow and ensure consistent quality

  • Collaborative work style and strong client relations and communications skills

  • Proficiency in Microsoft Office Suite, Mac Operating System, significant experience with content management systems, and email service providers

  • Knowledge of – and passion for – contemporary art, design, and craft highly desirable

Application Instructions

Please email your resume, cover letter (including desired salary), three writing samples, and the names and contact details of four professional references to with the exact subject line "Marketing Director/Manager." Applications without cover letters and work samples will not be considered. Please indicate available start date in the cover letter. Only eligible candidates will be contacted for an interview. No phone calls, please.

The Museum of Arts and Design is an equal opportunity employer and does not discriminate in the hiring of personnel on the basis of race, creed, color, religion, national and ethnic origin, gender, age, Vietnam-era veteran or disabled veteran status, sexual orientation, marital status, disability, or any other protected status as provided by law.