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Membership & Development Operations Assistant - Jewish Museum

Membership & Development Operations Assistant - Jewish Museum

The Membership & Development Operations Assistant is the primary contact for the Museum’s members and provides critical administrative support to the entire department. The Assistant reports to the Director of Membership, and works with staff across departments as needed.

Department: DevelopmentReports to: Director of Membership

Responsibilities:

  • Process membership and development gifts accurately and efficiently

  • Perform data entry cleanup as needed

  • Create daily reconciliation reports for the Finance department

  • Oversee Membership fulfillment by third party vendors, handle special fulfillments in-house, and route acknowledgement lists and materials for fulfillment by appropriate development teams

  • Maintain detailed knowledge of Museum programs and provide excellent customer service over the phone, via email, and in person to ensure a positive experience for Museum members and donors

  • Manage membership inboxes, track and monitor event RSVPs, and assist with member events

  • Maintain a Membership and Development manual for use at the front desk and across the Museum

  • Provide additional administrative support as needed

Requirements:

  • 1-2 years’ experience in membership services or other office setting preferred

  • Excellent organizational, writing, and computer skills, including Microsoft Office suite

  • Previous experience with Acme, Salesforce, or other database preferred

  • Ability to meet deadlines, work on multiple projects, and interact with staff at all levels

  • Creative, analytical, energetic team player and self-starter with a good sense of humor and a strong desire to succeed

  • Willing to work overtime periodically in office and at events, including evenings, weekends, and some National holidays

  • Interest in museums, cultural institutions, or nonprofits a plus

Send Resume with Cover Letter To:

Email: jobs@thejm.org

Associate Director, Human Resources
The Jewish Museum
1109 Fifth Avenue
New York, NY 10128

Fax: 212.423.3232

The Jewish Museum is an Equal Opportunity Employer.