Museum Interpretive Guide - 9/11 Memorial Museum
The 9/11 Memorial Museum’s Interpretive Guide Program plays a key role in our educational mission. Interpretive Guides lead artifact-based public tours to Museum visitors interested in learning about the World Trade Center, 9/11 and its precursors and aftermath, and the rebuilding of the site. In addition, they lead tours of the 9/11 Memorial. Intensive initial training will be provided by Memorial Museum staff.
Deliver tours centered on key artifacts throughout the Museum, discussing their background and relevance with Museum visitors and key stakeholders.
Deliver tours of the 9/11 Memorial.
Continually study the Museum’s collections, exhibitions, and content to ensure a thorough understanding of our institution, the World Trade Center, and the history surrounding 9/11.
Ensure that all content delivered to Memorial and Museum visitors is accurate.
Make other presentations on behalf of the Museum, as requested.
College degree or equivalent required
At least 3 years’ experience in education or related field working with diverse ages and audiences
Knowledge of educational pedagogy, differentiated instruction, and best practices in museum education preferred
Self-starter, takes initiative, works well independently
Excellent communication skills
Able to interact professionally and appropriately with staff, volunteers, and the public
Command of a second language, including ASL, preferred
Able to work weekends and evenings
Ability to accept guidance, direction, and supervision; able to give feedback and share ideas appropriately and professionally
Must adhere to a policy of strict confidentiality in terms of information regarding 9/11 victims, bid documents, security and life safety incidents, and labor relations
Full-time and part-time positions
Schedule involves a flexible work week, including weekends, evenings, and holidays
Full benefits package for full-time positions.
This job description is a descriptive list of the responsibilities and qualifications associated with this position and are not intended to be all inclusive. Employees are expected to also perform other business- related duties as assigned by the supervisor or other management.
The organization reserves the right to change, modify, or reassign job responsibilities, duties and scheduled work hours as per business needs.
This document is a communication tool and not intended as a written or implied contract of employment.
I have read and understand this job description. I agree to accept the responsibilities and duties as outlined.
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