Public Programs Coordinator - Isabella Stewart Gardner Museum
Isabella Stewart Gardner believed that art had the power to change lives and she built a beautiful, personal, and immersive Museum setting to do so. Today the Gardner is a living embodiment of her bold vision; a dynamic place where ideas and creativity in all its forms inspire visitors. Through exhibitions, music, programs, and performances we strive to tell new stories and challenge assumptions through diverse voices and community members.
The Public Programs Coordinator plans, schedules, and implements programs for Thursday evenings and some Saturdays. A main focus of the position is to facilitate the monthly Third Thursdays and Thursdays Live concert event series with direction from the Manager of Public Programs. Supports the overall work of public programs collaborating across the museum with Education, Security, Visitor Services, Music and Contemporary and outside vendors. The position also includes event coordination and/or support for exhibition lectures, landscape lectures, and special events. A key factor of the role is to develop and track programs that attract strategic growth audiences. The Public Programs Coordinator collaborates often with staff from other departments.
Lead the planning and administrative management of Third Thursdays, an evening program geared towards 18-34 year olds. Support the Manager of Public Programs with logistical planning and execution of Thursdays Live concert series.
Collaborate with Manager of Public Programs and Director of Marketing to attract strategic growth audiences (including the academic or college/university community) to attract to Third Thursdays and other public programs.
Create supplemental activities for visitors including studio projects and gallery activities, games, and hands on experiences.
Facilitate the growth of programs, scout collaborators and help establish relationships with the cohort of artists and culture makers invested in the Gardner Museum and creative communities in Boston by attending local cultural events and participating in quarterly Neighborhood Salon Luminary meetings. Create institutional buy-in for programs via regular interdepartmental brainstorming meetings to inform program planning, advertising and implementation.
Audience Development & Marketing
Assist with audience research and evaluation – which may include exit and email surveys, as well as other research techniques – related to Third Thursdays and other public programs.
Collaborate with the Director of Community Engagement and Manager of Public Programs to develop mutually beneficial community partnerships in connection with public programs.
Write program descriptions for Museum brochures, website, flyers, and event programs.
Gather content from collaborators and share with Marketing Department for website and social media use.
Act as a liaison between Public Programs and Visitor Services and Box Office to ensure the smooth implementation of programs from start to finish.
Manage the schedule of volunteer program greeters who welcome ticket-holders and facilitate seating in Calderwood Hall; ensure adequate volunteer coverage to ensure a smooth start to each program and coordinate with Visitor Services staff.
Manage event flow to ensure visitors are aware of the programs and make sure they start and stop at the advertised times and address crowd control and capacity restrictions.
Execute departmental administrative work, including but not limited to supporting budget process, managing supplies, handing invoices and coordination of contracts and payments for musicians, speakers, other performers or vendors.
Other duties as required.
2-4 years of strong experience with event planning and project management
3-5 years of relationship development skills, including strong ties to the arts and culture community within Greater Boston
Excellent people skills and visitor-friendly approach
Ability to work under pressure
Excellent attention to detail and follow up
Strong editing and writing skills
Solid knowledge of social media via Facebook, Instagram, Twitter, and other platforms
Experience working in a museum or arts setting helpful but not required
Creativity, energy, flexibility and a sense of humor essential
Only applications that include a cover letter and CV will be considered for this position.